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[Yosemite]

TM campground immediate question please

Discussion of camping and road-accessible campgrounds in and near Yosemite National Park

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TM campground immediate question please

Postby ctfshjohn » Wed Sep 13, 2017 5:06 pm

if i have a res for sun - fri of next week,

can i have them cancel it at the camp office when i arrive on a walk up tomorrow?

its getting colder and would like to go tomorrow thru monday.

should i just cancel before i leave town tomorrow?

thank you
ctfshjohn
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Re: TM campground immediate question please

Postby AlmostThere » Wed Sep 13, 2017 7:20 pm

From the recreation.gov page, a copy was probably also presented to you for consent when you made the reservation.

Change and Cancellation Policies:
To ensure fairness for all Recreation.gov customers, reservations with departure dates outside the 6 or 12 month booking window cannot be changed or cancelled until 18 days after the reservation is made.

Camping/Day Use: A $10.00 service fee will apply if you change or cancel your reservation (including Campsites, Cabins, Group Facilities, etc.)
Cancellations and changes can be made either at Recreation.govor by calling our Call Center.

This $10.00 cancellation fee will be deducted from the amount of the refund given to the customer.
Late Cancellations:
Late cancellations are those cancelled after 12:00 midnight (Eastern Time) two days before arrival.

Individual Campsites: If an individual cancels a reservation the day before or on the day of arrival they will be charged a$10.00 service fee and will also forfeit the first night’s use fee (not to exceed the total paid for the original reservation). Cancellations for a single night's reservation will forfeit the entire use fee but no cancellation fee will apply
Cabins/Lookouts: Customers will be charged a $10.00 cancellation fee and forfeit the first night's use fee if a cabin or lookout reservation is cancelled within 14 days of the scheduled arrival date.
Group Facility: If a customer cancels a group overnight facility reservation within 14 days of the scheduled arrival date they will be charged the $10.00 service fee and forfeit the first night's use fee. Cancellations for a single night's use will not be assessed a service fee.

If a customer cancels a group day use facility reservation within 14 days of the scheduled arrival date, they will forfeit the total day use fee with no service fee charge.

No-shows:

Reserved campsites and group overnight facilities will be held until check-out time on the day following your scheduled arrival. Group day use facilities will be held until check-in time on your scheduled arrival date.

No-shows, early departures, or cancellations after the scheduled arrival date are not entitled to a refund. Cancellations for a single night's use reservation will forfeit the entire use fee but no cancellation fee will apply will not be assessed a service fee.

Camping/Day Use: If a customer does not arrive at the campground or group facility by check-out time the day after arrival, does not cancel the reservation by the times listed under “Late Cancellations above, he or she will be assessed a $20.00 service fee and forfeit the first night use fee the total day use fee.
Refunds:
Refunds must be requested no later than 14 days after your scheduled departure date.

Reservation Fee: For some facilities an additional reservation fee is charged. This additional non-refundable fee is $10.00 for call center and online reservations.
Refunds for Bankcard Purchases: Refunds for bankcard payments will be issued as a credit to the original bankcard. Please note the charge on your bankcard statement will read "Recreation.gov 888-448-1474".
Refunds for Check or Cash Purchases: Refunds for Recreation.gov payments made by check or money order, and cash payments at selected campgrounds will be issued a check refund. A refund will be processed within 30 days of receipt and approval. Please Note! Refund requests made during or after departure can only be processed when approved by the facility management staff based upon local policy.
Refunds for Emergency Closures: In the event of an emergency closure, the Recreation.gov will attempt to notify users and offer alternate dates and sites (as appropriate). If this is not possible, reservations will be cancelled and all fees paid will be refunded.
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